General Terms and conditions

Payment Terms:
Your total amount is due on or before the event day or as mentioned on the quote/invoice. We accept bank transfer/cash/after pay*terms and conditions apply. No Credit or other payment methods.

Any refunds will be only allowed as per the refund policy of happenings
wellington . The deposit is to reserve the date agreed upon, and not make any
other reservations for the properties used and for the technicians and required
staff members time. This contract between Happenings Wellington and the
Client shall not become effective until the deposit amount has
been paid
Terms & Conditions
1. Exclusive  decorators and lights and sounds contractors: It is
understood that Happenings wellington will be the exclusive wedding
decorators and lights and sounds contractors contracted by the Client
for the purpose of wedding decor and lighting and sounds of the
event(s). Family, friends and attendees will be permitted to do decor at
the event as long as they do not interfere with the duties and do not
obstruct the agreed plan
( Or with mutual agreement between client and happenings wellington)
2. Bad Weather: If we have bad weather on the event day . Happenings
wellington will try all possible ways to achieve the above agreed services
. Any changes arising from the bad weather shall be discussed with the
client .
3. Failure to Perform: If Happenings Wellington / Client cannot perform
this agreement due to fire, casualty, illness or any other cause beyond
both parties control, then Happenings Wellington shall return money
paid according to refund policy and shall have no further liability with
Happenings Wellington
respect to this contract. In the event that Happenings Wellington cannot
perform for any other reason, Happenings Wellington shall not be liable
for any amount in excess of the value paid by the Client.
4. Safety:

Happenings Wellington reserves to right to terminate service at any point, from the planning phase till execution if we experience any toxic or abusive behavior from the client. We have every right to leave the location of the EVENT(S) if the staff and technicians from Happenings Wellington Experiences inappropriate, threatening, hostile or offensive behavior from person(s) at the EVENT(S); or in the event that the safety of the staff and technicians from Happenings Wellington is in question. Happenings Wellington shall not be liable
for any amount in excess of the value paid by the Client.

5. Set Up Time , removal time and access : The Client and Happenings
wellington agree that cooperation and punctuality are essential to
accomplish the goals and wishes of all parties.
Client agrees to give access or get necessary permissions to access the
event area for setup and removal of the décor , lights and
sounds equipment . Client also agrees to get enough time for the setup
of the area and also arrange power requirements for the setup (unless
this is mentioned in the contract )
6. Décor items and sounds equipment , External Hire items : Client hereby
agrees to be liable for cost of any repair of the damage or replacement
of the equipment ,hire items or external hired items due to any
circumstances arising during the entire period of hire until the removal
time . Normal wear and tear is an exception . Happening Wellington
will report any serious damages (if needed) to the client by the end of
the removal day (7pm).
Happenings wellington must talk to the client regarding any
restrictions of entry or any other rules that any staff members or
technicians follow during the entire period of time.

Our Cancellation and refund Policy

We only take limited booking for each week, we may have turned back
many of our event/hire requests for the day when it’s booked out .For
this reason, we request that you cancel at least 4 weeks before your
scheduled event. This will allow us to offer your spot to another
Customer. You may call us at 0274728778  between the
hours of 8am-5pm to cancel.
Please note,
More than 2 weeks notice- we offer 80%refunds / full credit towards
your next event (subjected to availability of the hire products and other
agreed set ups )
2 weeks notice –50% refund / 50% credit towards your next
event.(subjected to availability of the hire products and other agreed set
ups )
If you do not cancel with at least 2 weeks notice, unfortunately you will
lose any payments you have already made and no future credit .
Happenings Wellington / Client cannot perform this agreement due to
fire, casualty, illness or any other cause beyond both parties control,
then Happenings Wellington shall return 80 Percent of the deposit
money .
**Covid Lockdown exemption **
Any event cancelled due to regional Covid lockdown level 3 or more(level 2 we can still gather 100 people- Covid cancelation policy
doesn’t apply in this case) will recieve full refund.
*National lockdown , level 3 or more ,will get a full refund.
( * regional means wellington as we operate in wellington region )